Courier and Dropbox Representative/Logistics Coordinator

Courier and Dropbox Representative/Logistics Coordinator

Location: Cambridge, Massachusetts, United States of America

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GENEWIZ is seeking a Courier and Dropbox Representative/Logistics Coordinator to join the team!

Title:                      Courier and Dropbox Representative/Logistics Coordinator

Location:              Boston, MA

Responsibilities:

  • Screens incoming courier and dropbox calls and correspondence, and responds independently whenever possible
  • Understands courier management and handles dropbox related issues and supplies, including but not limited to investigating, documenting, and trending all courier/dropbox issues
  • Provide assistant and investigation after hours for east coast laboratories
  • Provides administrative and building support for GENEWIZ employees
  • Creates, administers and maintains databases and spreadsheet files
  • Assist satellite managers and sales personnel with streamlining the courier onboarding process for the Boston laboratory
  • Cross-functionally works to monitor courier performance, customer needs, esthetic function of dropboxes, and provide recommendations to management team
  • Assist satellite managers and sales personnel with process improvement activities

Qualifications:

  • High School Diploma with 5+ years of related experience required
  • Bachelor’s Degree with 2 + years of related experience preferred
  • Excellent interpersonal communication skills; both verbal and written are essential
  • Proven track record of successfully planning and organizing meetings and events
  • Dependable, accurate, consistent, ability to solve problems independently

GENEWIZ is a leading global genomics service company and trusted provider for DNA sequencing, gene synthesis, molecular biology, next generation sequencing, bioinformatics, and GLP regulatory services.

From the company’s founding, GENEWIZ has maintained its unwavering commitment to providing customers with the best value. Excelling in both science and customer support, GENEWIZ is dedicated to accelerating scientific discovery, as well as to developing and delivering innovative solutions for translational medicine and healthcare. Easily accessible around the world, GENEWIZ is the preferred partner at leading academic, pharmaceutical, biotechnology, agricultural, government, and clinical institutions.

GENEWIZ employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning opportunities, competitive compensation, rewarding bonus programs, and a wide range of work/life benefits designed to make your life easier.