Study Manager, NGS

Location: South Plainfield, New Jersey, United States of America

We are seeking a Study Manager to join our Next Generation Sequencing (NGS) team.

This position is the main liaison between our diverse customer base and our extensive lab, providing a fast-paced learning environment for the scientist who wants to enter the booming genomics market on our fun team. We offer a competitive compensation package and an environment that promotes open critical thinking and change. 

Responsibilities:

  • Communicate project requirements, status, and deadlines with customers and internal teams
  • Participate in direct phone line for cold customer calls and scheduled teleconferences
  • Promote NGS business by visiting prospective and current customers, attending vendor shows and conferences, and providing technical webinars and poster presentations
  • Assist Marketing and Sales with various initiatives to improve value propositions, brand awareness, and market share
  • Train Sales, Marketing, and PM on NGS services and solutions
  • Work with various internal teams to provide customers with superior pre-sale consultation, project management and after-sale technical support

Qualifications:

  • MS Degree in Biological Sciences required
  • PhD in Biological Sciences preferred
  • Strong knowledge of Next Generation Sequencing, both wet and dry lab, required
  • Experience with NGS platforms such as Illumina NovaSeq, PacBio and/or 10x Genomics preferred
  • 2+ years of hands-on Next Generation Sequencing experience, both wet and dry lab, preferred
  • Project management experience preferred
  • Ability to multitask and meet deadlines in a fast-paced, customer-oriented environment
  • Excellent interpersonal skills; excellent verbal and written communication skills¬†
  • Willing and able to travel overnight domestically